Shipping & Returns
To provide a smooth internet shopping experience, ERIN ships orders every business day, Monday through Friday. That means your online stock purchase will be in the mail within one business day after the payment is confirmed (does not apply to custom orders). You can select your preferred shipping option from the United States Postal Service (USPS) and Federal Express (FedEx) during checkout. You will receive an email confirmation with tracking information once your order has shipped. ERIN reserves the right to cancel any order that appears suspicious or fraudulent and will be reported to proper authorities.
International Shipping Disclaimer
You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing your ERIN order. We do not collect this beforehand, and cannot give you an estimate of the cost as it varies around the world.
Expedited Shipping Disclaimer
FedEx Overnight, 2-Day, and 3-Day Express Saver services are not guaranteed to ship same day if the order is placed after 1:00pm PST.
At ERIN we aim to please by creating innovative high quality products that have been fine-tuned through careful development. We hope our passion for 'getting it right' shines through, however, if one of our products fails to meet your needs for any reason the item can be returned within 30 days of the shipping date for a full refund - no questions asked! Please note: due to the nature of custom apparel we do not accept returns (for refund or exchange) on any custom made product unless there is a lapse in quality or severe malfunction.
Return By Mail
To return an item by mail for a full refund please mail it back with a note and order number (preferably the packing slip included in the original parcel) to: Erin Gymnastics Apparel | Attn: Returns | 1172 San Pablo Avenue, Suite 101 | Berkeley | CA | 94706. A refund will be credited upon review within 7-10 business days of receipt.
Need A Different Size?
Simply follow the return instructions and note what size you require instead. We will ship out the replacement within 24-48 business hours of receiving the return and ship it to you at no additional cost.